Mandatory automatic update for operating system causes issues as broken
patch makes it reach certain percentage of installation before failing
and rolling back
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| The latest Windows 10 update is causing problems for users trapping them in an endless reboot loop. Photograph: John Stillwell/PA |
Some users of Windows 10 are reporting issues installing one
of Microsoft’s first updates for the new operating system, which traps them in
a reboot loop.
The KB3081424 update, released on Wednesday, collects a
series of smaller updates into one bigger patch designed to make the updating
process for new users simpler and easier.
But some users are reporting issues with the update, which
reaches a certain percentage of installation before failing and rolling back.
“It downloads, reboot to install. Gets to 30% and reboots.
Gets to 59% and reboots. Gets to 59% again and then states something went wrong
so uninstalling the update. Wait a few minutes and reboot. Back to login
screen,” said Microsoft forum user BrettDM. “This happens without fail, every
single time.”
Update problems are nothing new for Windows, as the sheer
number and variety PCs onto which the updates have to install mean that it is
very difficult to account for every small error that might cause issues.
Windows 10’s mandatory updates, which the user cannot
decline to install as they could do on previous versions of Windows, is
exacerbating the problem.
When the KB3081424 update fails to install and the computer
reboots, Windows 10 immediately attempts to install the update again, which
means the process repeats ad nauseum, continually rebooting and attempting to
install the update.
Users who attempt to manually install the update are also
faced with the same problem.
Registry
problems
Microsoft has yet to suggest a fix for the looping update
problem. Users within the Microsoft forums have discovered a rogue entry within
the Windows Registry – a central directory that controls settings,
installations and the various inner workings of the operating system – which
causes the update to fail.
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Removing the entry appears to allow the update to install
correctly, but require users to manually edit a crucial part of the operating
system, which can cause major issues if done incorrectly.
While a good thing for the majority of users, helping keep
their computers up to date and secure, this problem highlights the dangers of a
mandatory update policy. Only enterprise versions of Windows 10 can prevent
updates within the operating system, while some consumers have taken to a tool
to help defer updates – though that’s not recommended.
Microsoft did not respond to requests for comment.
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