Talkdesk co-founder Cristina Fonseca spoke at Disrupt London on Tuesday. In an interview with TechCrunch’s Matt Lynley, Fonseca explained how the Portugal-based startup has helped businesses improve their customer service experience. Founded in 2011, in an effort to win a Macbook Air contest, Talkdesk has quickly scaled its call center business. Its software is used by companies like… Read More
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